Bots are little pieces of software with pre-programmed interactions allowing you to communicate with them in a very natural way. The recent popularity of chat bots owes to the fact that a great number of people are spending a good deal of their time in Instant Messaging platforms. Chat bots are providing stress-free travel experience for the passengers.
TAV IT's social media bots for TAV Mobile and MED Airport application become the perfect travel companion.
The users can see the latest status of their flights instantly by posting the flight number and city/destination information on Facebook and Twitter without any need to download any application. The passenger is greeted by a welcoming notice when she/he clicks on Message section on Facebook page and receives directions on how she/he could make a search about the flights. The tweets posted by Twitter with a custom hashtag are responded in a few minutes by giving the information regarding the mentioned flight to the user.